Friday, 9 August 2013

2Inspire business profile: Clare Whalley, Life and Business coach at Meta4 Coaching & Training Solutions

Clare Whalley turned her back on an unhappy career to focus on personal development. Her Company, Meta4  provides extensive coaching to individuals and businesses in order for them to achieve successful rewards. Today, she provides 2Inspire with great tips for those who want to be fulfilled and rewarded through business. 

Please tell us what is a typical business day for you? 

All my days are different as I have a varied business. All days start with my doing a plan for what I need to do throughout the day, a ‘to do’ list.
My day tomorrow includes: chairing a Women’s Networking group that I run independently with a small committee. It starts at 9.45, so I will be hosting the members and guests
and then facilitating the meeting until 12pm. We have 60 seconds business presentations from all the members and visitors, a business support section and speaker slots, plus referrals.
From the meeting at 1pm, I’ll be implementing some marketing for a workshop I’ll be running in 2 weeks time; Growing & Sustaining a Successful Business.
Planning for clients for the week ahead.
Putting together plans for Social Media campaigns
Plus, the final touches on an application for some training & development work I’m aiming to win.
Busy day, but finished up by 5pm.
What made you start the business and how did you get started?
I used to work for BT, went into their Graduate Scheme and worked with them for 8 years. I was unhappy for the last 5 years! I had the opportunity to work in India for 2 months where I developed a training package and migrated some work out there. It made me realise that I could do this for myself. I came back, went to see a Life Coach; partly because I really needed to work out what I wanted to do, but also I was interested in personal development. From there I decided to resign!! I left in February 2007 and signed up for an NLP course. This gave me the tools I needed to set up my own coaching and training business. I had a teaching degree and had completed lots of sales, customer service courses as part of my BT training, so felt equipped. I have to say; in retrospect, I don’t think anything can equip you for self-employment!!
What would you say has been your greatest accomplishment in the business world to date?
Having left BT without a penny to my name, having had a company car, free phone, laptop etc, to be 7 years on, running a successful business achieving all the personal and business goals I set myself.
The greatest accomplishment has to be winning contracts with Colleges who deliver to local business, to run Presentation and Communication Skills workshops when presenting was something, 8 years ago I was terrified of doing.
What has been your biggest challenge in business so far?
As a business owner I think challenges are never far away; however, I think looking back the 1st 6 months in business have to be the most challenging. My husband is also self-employed and always has been and even then I still had no idea what it would be like to start each month from scratch, earning for myself. You have to be great at sales, marketing, PR and a whole other raft of skills and if you’re not you quickly have to learn how to be. There are lots of networking groups out there that offer help and support and it was  a group I joined early on that helped me realise that there were other business owners out there dealing with the same issues and advice was soon flowing on how to combat them
What are your future plans for the business?
I set goals for my business every year at the start of January. I look to the next 12 – 18 months. I set visual goals for what I want to achieve in business and what I want to achieve personally. This year I’ve aimed to work with more start-up businesses as I believe that there’s little help out there and it’s such a minefield of information. Having a coach from the outset will help you work out exactly what you want to achieve and help you put the steps in place to get you there in the quickest and most cost efficient way. My plans for the next 12 months are to work with more people looking to improve their presentation and communication skills. It’s a key skill to have as a business owner. If you can’t communicate or present well what you do, it’s almost impossible to sell your products and services.

If you had to do it all over again, what would you do differently?
Not a thing. Everything you do in business is a learning experience. If you make a mistake, you correct it, learn from it and move on.
Why is it so important to inspire young women in particular to follow their dreams?
Anybody can run their own business. I am seeing more and more women starting their own business and joining networking groups. Lots of women come to see me who are in a career they hate (just like I used to) and are afraid of saying I want to run my own business. In fact, lots of women open with ‘oh, you’ll laugh...’ For some reason there’s a huge lack of confidence and self-belief. But I see those women again in 2 years time and they’ve cracked it. Women have the really important skills needed to be successful: commitment, passion for your product and an open-mind. If you have these attributes then all other skills to run a sustainable and successful business will come with experience and time.

What advice would you give to somebody who wants to start a business in your industry?
Go for it!! What’s the worst that could happen? I would say go and seek out a coach. You’ll be amazed at what can be achieved in a short amount of time and will set your plans in place for the next 12 months, avoiding lots of time and money wasted on NOT getting customers!

What or who inspires you in business and why?
My husband, Rob, he’s been running his own business for 17 years, getting up at 5am most days to see clients (he’s got a Personal training business). He’s always upbeat, positive and supportive in all I do and aim for.

    What is your favourite inspirational quote?
‘If your ship doesn’t come in, swim out to it’. I’ve won lots of business with this quote in mind!

Contact Details
Clare Whalley – 07739 196896
www.meta4ltd.co.uk

Wednesday, 7 August 2013

The 2Inspire Academy "INSPIRE THE YOUTH" Summer Programme


FREE SUMMER WORKSHOPS FOR 16-24 YEAR OLDS AT STEPHEN LAWRENCE CENTRE, SE8 4HU
The academy is a personal development and life-skills programme for young people aged between 16-24.  The academy was formed to help young people focus on what's important for them now and in the future, providing them with access to positive opportunities and role models. The aim is to enable them to make informed decisions, increase their skills and achieve personal targets to become confident active citizens within their communities. 
 A steering group was formed for the Academy which consists of 8 16-24 year olds who guide the decision making of the Academy. The academy steering group meet regularly and have now developed a program  for their peers and  been a part of  fund raising events to help fund the  project.

The "Inspire the youth project" was planned around feedback from members of the steering group about additional skills or knowledge they felt their peers would like to acquire. A partnership was formed with Stephen Lawrence Charitable Trust to deliver the courses under the Smarter Communities Project at the Stephen Lawrence Centre.

Tuesday, 6 August 2013

2Inspire Business Profile: Anna Seager - Distributor, Designer and Founder of Little crab Designs.

In this motivational interview Anna Seager tells 2Inspire how she managed to develop a business that draws on her previous experience as a distributor. Her company supplies handmade nursery prints designed by her good friend Sarah Howell. Read on to see how Anna manages her business life.
Please tell us what is a typical business day for you? 
My day starts early – I usually have a cup of tea and check emails, twitter and facebook before the family get up and I have to get them breakfast and ready for school.  I also check my calendar at this time so I can see what I need to do that day and can plan my time accordingly.  After I have taken the kids to school I will process any new orders, check stock and frames and get started with any sanding or painting that needs doing – the majority of our pictures are finished in hand-painted frames.  Any pictures that are ready to go will get packed up and postage labels printed off.

I might then do some marketing work such as writing a blog post, do some twitter networking or some online research in our industry looking for PR opportunities, studying the competition and so on. 

In the afternoon before I get the kids from school I walk the dog to the post office with any parcels to be sent out that day.  I usually spend half an hour after the children have gone to bed finishing off any emails and scheduling any tweets or facebook posts for the next day.
What made you start the business and how did you get started?
I had worked as a distributor for a nutrition company when the kids were tiny but this totally took over my life and I was unhappy with the impact it was having on family life.  I was looking for a way to change this, when in the summer of 2006 I was staying with my artist friend, Sarah Howell and she said she wanted to get back to work after taking time out to have her family.  I absolutely loved her work and felt sure the style would work well in the children’s sector and so the idea for Little Crab Designs was born.   She supplies me with the original designs (I do some too occasionally when I have the time!) and I turn them into finished products.  The business is mine and Sarah is a supplier if you like.  I pay her a commission on every product sold that is created from her artwork.

 
What would you say has been your greatest accomplishment in the business world to date? Getting a £25 DIY website to feature in the top three positions for organic search in Google for my most important keywords, entirely through my own efforts of learning how to rank well on the search engines.  I created a stable, growing business with no advertising at all.
What has been your biggest challenge in business so far?
Watching this go into free-fall about 9 months ago!  Literally, overnight the website traffic dropped by 60%.  This has been attributed to the Penguin updates Google made to their algorithm and I know many other small businesses have been affected.  On top of this, we were the victim of negative back-linking.  Someone had connected some very nasty adult links to our site and again we were penalised by Google.  It has been a huge lesson in how “not to put all your eggs in one basket”!!

What are your future plans for the business? 
We have just launched a new website – the plans were already in place to do this when our traffic went over a cliff edge.  We now have a much more professional looking ecommerce website with hugely improved customer experience and all importantly is now mobile friendly – many of our users are on ipads these days!  It has had a fantastic response and we recently won a Jacqueline Gold #WOW award which has given us a boost in our business credibility.  We plan to capitalise on this, increase our international sales and have some exciting new products launching in the second half of 2013.
If you had to do it all over again, what would you do differently?
I don’t think it’s a case of doing anything particularly differently as even the bad has been good in that I have learnt some great lessons from it.  But if I had to say, I would probably not have bothered with all the fairs I did in the early days – hugely time consuming and not very profitable.
 Why is it so important to inspire young women in particular to follow their dreams?
 I think these days the world has got so much bigger with the web and the explosion of social media so I want young women to believe they can do something different – be a “free range human” to quote Marianne Cantwell! There is no need to go down the traditional employed route these days – there are many ways to make money online - you just need to take the first step!

What advice would you give to somebody who wants to start a business in your industry?
 It’s getting quite competitive – since I started there are many more companies out there selling art and handmade items so you need to make sure that your stuff is different – what will set you apart from the rest? Maybe it’s design, or price, or fantastic customer service.  And also – make sure you price your products properly.  I see many people selling handmade items online and when I see the price I feel quite sure they can’t be making any money out of it.  Be fair, but make sure you are earning something from your work – people are happy to pay for quality and something a bit special if they really like it so don’t undersell yourself!

What or who inspires you in business and why?
The Enterprise Nation website has some great articles, tips and advice for small businesses that I dig into on a weekly business.  Pinterest is brilliant for getting ideas and inspirations for new product lines and keeping up to date with nursery décor trends.  And I have to mention my husband – he is the voice of calm and reason when times get tough and a huge supporter of Little Crab designs.
What is your favourite inspirational quote?
“Just keep swimming, just keep swimming”    Dory from Finding Nemo! 
Contact Details
Website:    www.littlecrab.co.uk
Email:         anna@littlecrab.co.uk