Friday 22 February 2013

Business Profile: Nadia Arain of Secret Paradise Spa

Secret Paradise is a Luxury Day Spa based in Hendon, North London that offers a wide variety of classic spa treatments including threading, waxing, nails, body wraps & scrubs, facials, massages, tanning, brow & lash tinting and extensions. Secret Paradise will be holding a pamper corner at the 2inspire Ladies Day on the 9th March 2012.

1/ Please tell us what is a typical business day for you?
A typical business day is dealing with clients, booking, attending meetings and leading staff.

2/ What made you start the business and what steps did you take to start operating as a business?
I love working for myself and it took courage and fearlessness to start operating. I needed to source the right location, staffing and products to put it all together.

3/ What would you say has been your greatest accomplishment in the business world to date?
Being a young business owner. Having no previous business experience and creating a successful spa from scratch was one of the toughest things ever and I feel that is my biggest accomplishment.

4/ What has been your biggest challenge in business so far?
Attracting clients into the spa on a regular basis and retaining them.

5/What are your future plans for the business?
To build upon the existing systems and scale the business into more branches!

6/If you had to do it all over again, what would you do differently?
I would REALLY research everything in-depth and not leave it ad-hoc because it is how you lose business and how I lost MAJOR business in my first year.

7/ What’s the best compliment you could receive in business?
 "You changed my life and inspired me to take control of it"

8/ What advice would you give to somebody who wants to start a business in your industry?
 Price yourself for profit. If your price isn't correct, you'll never profit. Also, your team has to be outstanding. The wrong person on your team often means shutting down the business.

9/What or who inspires you in business and why?
My business coaches. They are very successful women and without their help, my business wouldn't be HALF the business it is.

10/What is your favourite inspirational quote?
Life is a bitch. You gotta go out and kick ass -- Maya Angelou

Twitter : @Secret_Spa
Facebook : Secret Paradise Spa
Website :

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